(UK) London Luxury Independent Appraisal

Delortae Agency LuxuryOnlineStore UK

Delortae Agency Authentication & AppraisalDelortae Agency Appraisal Panel is widely respected and is frequently called upon to undertake insurance and valuation work. Our valued Panel is often instructed to work with some of the most esteemed bodies in the industry and has often used their privileged position to call on second opinions and further expert advice and guidance from within.

Delortae Agency, as the UK's leading authority for luxury designer authentication and appraisal services, offers clients a full and comprehensive appraisal service to match your needs. If you would like your items appraised for insurance or simply resale we can help.

PROTECT YOUR IMAGES

If you would like to resell your authentic item privately or via an auction site we offer our Photo Watermark Service for your submitted photographs.  This will show potential buyers that your item has not only been viewed by us by the fact we watermark your photos, it will ensure you get the best possible price for your authentic item as it has been verified. Your image will be double protected.  Delortae Agency details run unobtrusively along the bottom with our logo embedded discreetly throughout, in the background. The photo image is then placed on our website for double verification. We are the only designer authentication company to offer this exclusive free service to its clients.  Please note all authentic items are available for this service. Chanel bag pictured for demonstration purposes.

Please note all authentic items are available for this service. Chanel bag pictured for demonstration purposes.

Order with confidence from the UK's most trusted seller of exclusive luxury products and services. Consign your luxury authentic items through our Consignment Service.

On all items authenticated by us, we also create a unique individual reference number where interested parties can verify the identity with us FREE OF CHARGE.

On all items authenticated by us, we also create a unique individual reference number where interested parties can verify the identity with us.

They truly are a dedicated and professional group of individuals and a credit to the industry. We are proud to have them on our team.
Along with this service we can also combine or offer singularly,  our additional service of Covert and Overt Tagging, the only luxury designer authentication company to this also.

We are the only luxury designer appraisal company to offer clients both Covert and Overt Tagging and free Photo Image Protection for authentic item resale. Visit our Luxury Independent Authentication Service for further details and Client Service Fees. Click the Tabbed Description Area for payment instructions.

Covert Tagging

Once an item passes our Panel Examination and is deemed genuine, the item can be marked with invisible ink which contains a synthetic DNADelortae Agency DNA sequence combination specific to our Authentication Code. Our DNA code is certified and dna1registered with the manufacturer and is never produced again for any other entity, ensuring positive identification and authentication capabilities. The chances of replicating this exact sequence are 1 in 33 trillion. The DNA tag can be detected in a lab and also with a proprietary infrared laser. In fact, by using the laser, the invisible DNA ink will glow RED. This service is popular with eBay and other auction site sellers who want to reduce the risk of fraudulent returns.

Additional £15 charge for DNA tagging. Provided as an additional fee on request only.

Overt Tagging

Our Hologram Stickers with matching serial numbers for the item authenticated and your letter of authentication are offered in an oval shape (.75 inch wide x .375 inch high).

Delortae Agency Appraisal HologramAll of our Hologram Stickers with matching serial numbers are tamper evident. If removed, the hologram image will self-destruct. In addition, the label is non-destructive and does not harm your valuable item. Additional £20 charge for Hologram Tagging. Provided at an additional fee on request only.

Certificate of Authenticity

protectedsmall Certificate of Authenticity: All items that pass our examination with the paid service will receive a Letter of Opinion "Letter of AuthenticationWebSiteDemoAuthentication" at a nominal additional charge. Authentication Statement is included.  The bottom of the Letter of opinion "Authentication" features a light red "PROTECTED" logo printed in heat reactive ink technology - just rub the logo with your finger or apply other heat source and watch it temporarily disappear. This feature adds a second level of defence over the AuthentiGuard - Hidden Image Background - as the disappearing act of the logo. Provided at an additional fee on request only.

When an original document printed on AuthentiGuard® DeterXTM paper is copied or scanned, the resulting page shows a robust warning message, clearly indicating that it is a copy. DeterXTM contains the latest generation AuthentiGuard® void pantograph technology, making it the most effective copy warning paper on the market today. DeterXTM works on colour copiers, black & white copiers and desktop scanners. Provided at an additional fee on request only.

Authentiguard

 

deterx 1_sm   deterx 2_sm   deterx 3_sm
Original Document          Copy                   Scan

  • Location of authentication and dimensions are given.
  • Authentication and DNA date.
  • Current owner.
  • Full name and signature by the authenticators.
  • Six digits alphanumeric DNA serial number that matches the tamper evident label.
  • the tamper evident label is discreetly placed.
  • A high-resolution photo of your exact submission.
DelortaeAgency | FAQ

Delortae Agency, aim to dispel the mystery that surrounds the appraisal reports, and below we answer some of the more commonplace questions we receive;

Q: What Is An Appraisal?

An appraisal is a professional appraiser's opinion of value.

Q: Why Are They Important?

An appraisal is a vital valuation tool used by buyers, sellers, insurance companies, credit card companies all official and unofficial bodies or individuals who need to verify an item worth for prospective financing.

Q: What Is A Written COA?

A Written COA (Certificate Of Authenticity) is, in many respects similar to an Appraisal, the appraisal of a professional appraiser's opinion of value and authenticity. Written COA (Certificate Of Authenticity) is only eligible on items that have been appraised in person. Online Photo Opinion Service is not eligible for this service.

Q: What Is A Non-Authentication Statement?

A non-authentication statement is a process or action of proving or showing something to be true, genuine, or valid and providing a written documentation. Visit Delortae Agency Luxury Independent Authentication Service - FAQ for further details.

 

Q: How Do You Benefit?

A professional appraiser has no vested interest in the outcome of the appraisal and should render services with independence, objectivity and unbiased impartiality.

Depending upon their qualifications and designations, appraisers can and do provide a variety of services, as we do, including advice in assisting private collectors, tax assessment review and expert witness testimony.

Value appreciation of a specific authentic item must be determined on an individualised basis, factoring in data on comparable items and other relevant considerations.

The role of the appraiser is to provide objective, impartial and unbiased opinions about the value of the authentic property - providing assistance to those who own, manage, sell, invest in and/or lend money on the security of authentic property.

Q: How Do You Determine An Items Value?

Appraisers make a detailed analysis of all factors pertaining to the value of an authentic item. An items value is determined by a number of factors, including its condition, size, rarity, age, retail value of an item, current trend, popularity, whether the item has original receipts, dust bags if relevant authenticity cards & markings, original accessories and original boxes all affect its market value. Along with what current recent sale prices of comparable items in the subject market.

Q: What Is Market Value?

Market value is based on what a willing buyer would likely pay a willing seller for a particular item. Insurance appraisal looks at replacement value for the item in the current market climate.

Q: Why Would I Need One?

If you have such an item and wanted to secure your property against theft, indemnity insurance, or want to prove for resale your items have been appraised by a professional body increasing it's resale value, in addition to authentic Photo Watermarking we offer both Covert and Overt Tagging.

Q: How Are They Prepared?

The preparation of an appraisal involves research into appropriate market areas; the assembly and analysis information pertaining to an item; and the knowledge, experience and professional judgement of the Appraisal Panel. All constitutes the elements of a correctly prepared appraisal.

Our eminent panel of three senior luxury insurance appraisers, who all have to be in agreement with an item verification to deem a conclusive determination. The panel will examine each feature and closely scrutinise each and every individual detail. It is their carefully considered professional collective opinion on close examination and based on their extensive experience and knowledge of such items that form the foundation of the statements. Our reports are prepared with the precision accuracy that the industry demands with all major design houses included. They can call on colleagues around the world for further verification if necessary. Visit our Luxury Independent Appraisal Service for further details.

Delortae Agency appraisal service is essentially an online service. Our authentication team is not based in London and offer their expertise via personal or photo service from our Cambridge central office. They are a panel of three senior appraisal assessors, headed by a Mr Gerald Harper.

Q: How Do I Receive One?

Most appraisals are reported in writing, although in certain circumstances, an appraiser may provide an oral appraisal. A written appraisal report generally consists of a description of the item, it's current owner, an analysis of sales of comparable items and information regarding new or pre-owned current activity and/or market trends. The value indicated by recent sales of comparable items and the current cost of replacement.

Q: How Complicated Is It?

All appraisal services can be quick, easily and conveniently arranged please Contact Us for a Photo Watermark Service or any additional associated charges and further details. Where personal inspection is required a qualified insured appraiser can visit you in your own home. POA.

 

PLEASE NOTE: This format is typically not used for Statements of Non-Authenticity.  If you were to request this format it would be at an additional charge to that previously quoted in the Authentication Section.

You can download the relevant submission forms from Delortae Agency Support and Documentation page.

Please ensure you read our Website Agreement Policy carefully.

Q: Do You Verify Photos?

Photo Authentication Opinion Service

There is a moderate fee for photo authentication opinion confirmations at £54 for unofficial purposes (as Photo Opinion). If you would like us to provide you with a written statement of Non-Authenticity acceptable for PayPal purposes there is an additional fee of £37, currently discounted by £15 if on a conclusion of our service you agree to leave a comment in our Guest Book.   **Most monetary refunds require In-Person Appraisal

View Delortae Agency™ Photo/Appraisal/Authentication FAQ for more details

Q: Do You Charge A Fee?

Should you enlist our professional services there would be a professional fee payable prior to services commencing.

For your convenience, we have a wide range of payment options available including PayPal, Google Checkout, direct bank payment, cheque, postal order and all major credit cards.

If your Statement is required within five working days payment is required via bank transfer on receipt of our e-mailed Sales Invoice giving account payment details.  If for any reason this would not be possible please Contact Us immediately.  Costing may include the discounted Guest Book Agreement.

Q: Do You Discount?

Should you enlist our professional services there would be a professional fee payable prior to services commencing. High Volume discount is available for business clients and regular clients.

Business clients have to have an active Trade Account and have registered as a Business Account. Discount is based on individual client activities.

For your convenience, we have a wide range of payment options available including PayPal, Google Checkout, direct bank payment, cheque, postal order and all major credit cards.

If your Statement is required within five working days payment is required via bank transfer on receipt of our emailed Sales Invoice giving account payment details.  If for any reason this would not be possible please Contact Us immediately.  Costing may include the discounted Guest Book Agreement.

**DUE TO THE HIGH VOLUME OF EMAILS RECEIVED OUR SERVER OPERATES A FILTER SYSTEM, IF YOU HAVE NOT RECEIVED A RESPONSE WITHIN 48 HOURS PLEASE EMAIL
THANK YOU **

Start Your Application Below

Photo/Appraisal/Authentication Online Application

Complete the application below

Photo Opinion / Appraisal / Authentication Service Online Application

Delortae Agency™ Photo/Appraisal/Authentication Agreement Terms & Conditions

Fees: Payable Prior to Service Commencing (This AGREEMENT fee scale applies to each item)

Accessories for insurance will be priced individually after Appraisal Team have assessed 'insurance value'

Please use the guide on Authentication FAQ Page HERE of photos required. There will be no additional transactional fees, PayPal or credit card fees. Return postage or Affidavit and C.O.A fees additional.

1. Term: This agreement shall have a term of 'life' (means no change of hands after verification) and may be terminated by either party giving ten (10) days written notice to the other party. Delortae Agency™ will return to Client. Turnaround Times on FAQ page, same day service available.

2. Process: Upon receipt, Delortae Agency™ will take all necessary steps to verify your item.

3. Pricing & Discounting: Delortae Agency™ agreed by us is valid for the period and item(s)quoted. Additional items may incurr additional fees.

4. Discounting: Trade Accounts are available for high traffic clients and are subject to individual terms.

5. Authenticity: In-Person Appraisals that fail verification are subject to destroy and Affidavit confirmation and fees.

5a. Verification: Delortae Agency™ attests to the authenticity of all agreed upon items verified. Items deemed to counterfeit will either be returned to Brand House for an In-person Authentication fee of the brand plus return shipping fees, or destroyed after fourteen working days.

6. Returns: Items shipped to Delortae Agency™ and in-person authentications that do not require a written statement are the fee stated, plus the cost of return shipping. Counterfeits are not returnable via any carrier appertaining to law.

7. Receivables: Items may be shipped to Delortae Agency™'s Receiving Office, or they can be posted, collected or returned strictly by appointment only. Notification of address given on approval only.To avoid delays, please do not ship items prior to receiving Delortae Agency™ instructions to do so.

7a. Shipping: Delortae Agency™ advise Clients that we accept inbound items however we do not compensate or bear any responsibility for the item(s) have been confirmed as received via our immediate notification.

8. Payment(s): Clients are requested to make payment by Delortae Agency™ E-Gift Certificate, cheque, Direct Bank Transfer or PayPal. Delortae Agency™ will provide the Client with detailed invoicing of all associated fees and records pertaining to Clients account.

9. Loss or Damage: Clients will ensure that consignment items are insured from all risks of fire, theft, flood, accidental damage or breakage, any acts of nature resulting or any damage to the property until agreed upon items are delivered to Delortae Agency™ at the contracted shipping address. Upon delivery, Delortae Agency™ will be fully responsible for said items until confirmed delivery to respective buyers.

10. Claims & Refunds: Official authentications will be in writing, which may be submitted to eBay, PayPal, insurance claims adjusters, insurance companies, credit card companies, Small Claims Courts, police departments, and other agencies. If your letter is for Small Claims Court, add £20 to have it notarised.

11. If An Opinion Cannot be Rendered: Delortae Agency™ will notify client with a request to send your item(s) to us for an in-person inspection. Shipping charges are the responsibility of the owner.

12. Disclaimer & Limitations: Delortae Agency™ authentication service is based on the research and extensive inspections. Delortae Agency™ may refer item to originating Brand Association for additional confirmation and will not render a written opinion if the Panel is not at least 99% certain.

13. Delortae Agency™ Obligations: By engaging our Delortae Agency™ services, you acknowledge that we will take every precaution and make every effort to render an accurate opinion, however, opinions rendered may be subject to a one percent error margin. You agree to hold us harmless for any loss associated with our opinion whether in written report form, email or other.

14. Written Statements: Please note that these fees are not for a formal Written Statement on letterhead. Those fees are here. A formal Written Statement would be needed for a PayPal, eBay or other monetary claims. The fees quoted are for rendered opinion notified via email. Written Statements and In Person inspection are additional fee charges.

15. Refund Policy: By submitting your service request and payment, you understand and agree that a refund shall be issued only if service(s) cannot be rendered within the time frame that you (the client) have paid for. Time begins after you have provided all of the photos or information that Delortae Agency™ has requested. If you cannot provide all photos and information requested in order for Delortae Agency™ to render an opinion, you will receive a credit with Delortae Agency™. This credit is available towards any future authentication service(s) or products with Delortae Agency™ Luxury Group.

16. Payment Terms: Is payable for Delortae Agency™ time and not for the outcome of the verification. If verification is required within 3 days, payment must be made by Direct Bank Transfer.

17. Same Day Service: Same Day Photo Opinion Service is available. When using this service, you will have Delortae Agency™ reply within 24 hours. We must receive payment and photos by 7 pm, UK time, otherwise, we will process by noon the next day.

18.Ownership: Client attests that they have legal title to and are in legal possession of all items that they have contracted Delortae Agency™ to verify on their behalf.

19.Disclaimer: By submitting the form above, client acknowledge that you have read Delortae Agency™’s Authentication Service Terms and Conditions HERE and that you agree to hold Delortae Agency™ harmless against any and all losses or claims that may arise from preparation or lack of preparation, or inadvertent inaccuracies of the document you are requesting. Delortae Agency™ when not in full agreement with an item submitted may consult the brand house concerned. Should an item be submitted to either Delortae Agency™ or Brand House and fail verification have the right to retain, destroy and destroy. Delortae Agency™ will not render a written opinion if we are not at least 99% confident in our opinion. By engaging our services, you acknowledge that we will take every precaution and make every effort to render an accurate opinion, however, opinions rendered may be subject to a small error margin. You agree to hold us harmless against any and all losses or claims that may arise from the preparation or lack of preparation of the document that you are requesting.

20. IMPORTANT: Both parties have read and understood all statements included in this agreement. This agreement may not be revised or amended without the written consent of both the client and Delortae Agency™.

You can download the relevant submission forms from Delortae Agency Support and Documentation page. 

honest
 
 
Legal Disclaimer

AUTHENTICATION & APPRAISAL

{Whilst every effort is undertaken to determine authenticity and render a true and accurate opinion, where picture quality is poor or unauthorised alterations or repairs have been undertaken on authentic items thereby the manufacturers would subsequently invalidate authenticity and so render 'non-authentic' we would uphold these findings and issue our judgement accordingly.  Although everything possible is done to ensure the opinions rendered are deemed accurate, there is always a small margin of error. Delortae Agency or any group company thereupon, cannot be held responsible for any loss or otherwise resulting from an opinion rendered and subsequently issued, any opinion that is inconclusive is not refundable, the fee is payable for appraisers time not based on outcome}.

Please ensure you read our Website Agreement Policy carefully.